FAQs

1. Are your Rudraksha malas 100% original?
Yes. We offer carefully sourced natural Rudraksha malas selected for their authenticity and quality.

2. Are your crystals natural?
Yes. Our crystals are natural and handpicked for their beauty and spiritual significance.

3. How long does shipping take?
Orders are usually processed within 1–2 business days and delivered within 3–7 business days across India.

4. Do you offer Cash on Delivery (COD)?
Mention your actual policy. For example: Yes, COD is available on selected orders.

5. Can I return or exchange a product?
Please refer to our Return & Refund Policy for eligibility and return conditions.

6. How do I contact customer support?
You can reach us through WhatsApp, email, or the Contact Us page. We're happy to assist you.

7. Are your products suitable for gifting?
Yes. Our spiritual products and gift hampers make thoughtful gifts for festivals, housewarming, and special occasions.

8. How do I care for my Rudraksha or crystal?
Keep them clean, avoid harsh chemicals, and store them in a dry place when not in use.